Accessibility statement for NHS Digital ODS Portal

This accessibility statement applies to content published on odsportal.digital.nhs.uk and does not apply to content on other digital.nhs.uk subdomains.

This website is run by the NHS Organisation Data Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website may be difficult to use:

  • we use a single PDF document which may not be fully accessible to screen reader software
  • the headers for some column-based results may not align for screen readers, on small devices and at larger font sizes (such as 300%)
  • you cannot skip to the main content when using a screen reader
  • some pages are missing a H3 heading

We will update the statement when issues are fixed or when we expect them to be fixed.

Feedback and contact information

If you need information on this website in a different format like large print, easy read, audio recording or braille: exeter.helpdesk@nhs.net

In your message, include:

  • the web address (URL) of the content
  • your email address and name

Reporting accessibility problems with this website

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: exeter.helpdesk@nhs.net

In your message, include:

  • the web address (URL) of the content
  • the problem you encountered

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The NHS Organisation Data Service is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

What we’re doing to improve accessibility

Though content on this site does not fail to meet the Web Content Accessibility Guidelines version 2.1 AA standard the NHS Organisation Data Service is committed to improving the experience of all users and is working towards improving those points listed under ‘How accessible this website is’. A body of work, advised by the Government Digital Service (part of the Cabinet Office) and due April 2021 will aim to further improve accessibility of the website.

How we test this website

This statement was prepared on 23rd March 2021. It was last reviewed on 17th March 2021. We use the Web Content Accessibility Guidelines version 2.1 level A and level AA to test how accessible odsportal.digital.nhs.uk is. We have been working with the Government Digital Service to test the website and used WAVE, Axe testing tools and manual checks to test the website.

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